الخميس، 4 مايو، 2017

Showroom Sales Senior Executive - الوطنية موبايل


المجال: Customer Care
نوع العقد: Full Time - Permanent
مقر العمل: Palestine - Gaza
تاريخ انتهاء: 18-May-2017
Role Summary & Duties and Responsibilities:
  • Proposing and participating in the development and improvements of the existing processes, policies and procedures.
  • Planning the duties and shifts with accordance to the customer traffic and ensuring the staff report to work promptly and complete their duty hours.   
  • Assuring that each Showroom Sales Executive is providing appropriate solutions and answers to customers' questions and/or problems. 
  • Assuring that each Showroom Sales Executive is taking all the opportunities to promote our products & services. 
  • Evaluating Showroom Sales Executives performance as per defined quality performance criteria's. 
  • Producing and participating in the analysis of daily, weekly and monthly activity reports. 
  • Organizing regular showroom staff meetings and identify opportunities and develop new strategies to optimize the team's performance and the service level in general. 
  • Managing Showroom sales executives from all sides, including but not limited to maintain high level of motivation, recommending any necessary training, and providing any kind of support needed to maintain high level of service. 
  • Having strong knowledge of tools & equipment provided, and to ensure correct entries and transactions are executed by the Showroom Sales Executive. 
  • Ensuring proper reconciliation and reporting of daily revenue and cash management. 
  • Maintaining the equipment and inventory. 
  • Upholding the appearance of a clean environment and, moreover, with the assistance from Marketing Department, implementing innovative ways to attract and gain customer attention to the showroom and Wataniya products and services. 
  • Ensuring the security and safety of the staff and assets preventing accidents, hazards or theft. 
  • Ensuring that the team respects the corporate policies on confidentiality. 


Experience & Qualifications:
  • Minimum 3 years of experience in a service centre or communicational environment.
  • Bachelor degree in related filed or equivalent education/experience.


Skills:
  • Frontline customer handling skills.
  • Cash Management.
  • Inventory Management.
  • Time Management skills.
  • Team spirited.
  • Strong sense of initiative.
  • Good analytical skills.
  • Computer literacy knowledge (Microsoft).
  • Arabic and English (oral and written).
  • Motivator, dynamic and very good communicator


ملاحظة: يجب إرفاق الملفات التالية:
1. Resume / cv
2. Professional personal photo

 Back

اخر موعد للتقديم:
 17-May-2017

التقديم من خلال الرابط التالي:
http://e-career.wataniya.ps/ooredoo/VacancyDetail.aspx?PageId=8100&BusinessUnitId=680&VacancyID=124572&lang=ar-SA


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